Emergency Response Guide

Initial Response Actions: Conduct a Scene Assessment to identify hazards. Always have Personal Protective Equipment (PPE) on when conducting an Assessment.


1. Identification / recognition

A lack of engine noise does not mean the vehicle is off. Vehicle movement capability exists until the vehicle is fully shut down. Always wear appropriate PPE.

This is an Electric Vehicle (EV). There will be a black battery pack under the hood.


2. Immobilization / stabilization

Immobilize Vehicle:

  1. Chock the wheels.
  2. Press the Emergency Stop, the big red button displayed on the left in the picture below. This will disable the vehicle immediately.
  3. Place the vehicle in park.
  4. Turn off ignition (you may have to open and close driver’s side door.)

3. Disable direct hazards

Disable the high voltage disconnect & high voltage cables located under the hood of the vehicle.

1. Depress black tab, pull up black lever until it stops. Depress black tab again and pull up and off.

2. Pull out red tab, lift black lever, pull orange plus and cables will disconnect.

3. Disconnect the 12V battery. Cut the NEGATIVE (-) cable located at the front right end of the vehicle.

4. In case of submersion

  • Please handle a submerged vehicle with appropriate procedures and PPE.
  • Do NOT use puncture equipment at any time.
    High Voltage (HV) Lithium-Ion Battery Pack
  • The body of the ZEVX vehicle does not present a greater risk because it is in water.
  • If the battery or cables are submerged assume the water is electrified and do not touch.
  • Remove vehicle from water and continue with proper disconnect procedures.

5. In case of fire

  • The 2020 ERG ID number is 3171 and the guide number is 147 (battery powered equipment with lithium-ion batteries).
  • ABC, BC & D fire extinguishers may help for a small fire.
    HV battery fires may take much longer to extinguish than conventional fires.
  • Water is the last resort to cool a battery, coming from hydrant or static source.

6. Towing

  • Tow on flatbed.
  • Avoid Contact with orange HV cabling and other areas identified as HV by warning labels.
  • Refer to full first responders guide for appropriate hook up locations.
  • Approach vehicle from the side.
  • Monitor vehicle for any leaks.